Personal Information: Name, email address, phone number, date of birth

Health Information: Medical records, prescriptions, physician information, insurance details

Legal Documents: Living wills, DNR orders, legal documentation

Asset Information: Personal property inventory, purchase records

Communication Data: SMS consent records, communication preferences

Providing and maintaining our services

Account verification and security purposes

Account verification and login SMS notifications (with your consent)

Providing customer support and technical assistance

Improving our services and user experience

Complying with legal obligations

Microsoft Azure: Cloud hosting and infrastructure services

Twilio: SMS verification and communication services

Azure Communication Services: Email delivery and communication

Retention Period: We retain your data only as long as necessary to provide services or as required by law

Complete Deletion: Upon request, we will completely remove all your data from our systems

Deletion Verification: We maintain detailed logs of all data deletion activities for compliance and verification purposes

Backup Removal: Data is also removed from all backup systems within 90 days of deletion request

Complete Data Export: Download all your data in standard formats (JSON, PDF, CSV)

Self-Service Export: Access your data export tools directly from your account settings

Delivery Options: Receive your data via secure email or download link

Timely Processing: Data exports are typically available within 48 hours of request

Secure Transfer: All data exports are encrypted and password-protected

End-to-End Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption

Multi-Layered Access Controls: Zero-trust security model with role-based access and multi-factor authentication

Secure Infrastructure: Hosted on Microsoft Azure with SOC 2 Type II compliance and enterprise-grade security

Key Management: Advanced encryption key management with regular rotation and secure storage

24/7 Monitoring: Continuous security monitoring, intrusion detection, and automated threat response

Regular Security Audits: Frequent security assessments, penetration testing, and vulnerability management

Easy Setup: Enable 2FA in your account settings using authenticator apps like Microsoft Authenticator or Google Authenticator

Recovery Options: Secure backup codes provided for account recovery if your device is unavailable

SMS Backup: Optional SMS-based 2FA available (with your consent) as a secondary authentication method

Enhanced Protection: 2FA provides up to 99.9% protection against automated attacks and unauthorized access

Access: View and review all personal information we have about you

Correction: Update or correct any inaccurate information

Deletion: Request complete removal of your personal information

Portability: Export your data in a machine-readable format

Restriction: Limit how we process your information

Objection: Object to certain types of processing

Consent Withdrawal: Withdraw consent for SMS communications at any time

Primary Purpose: SMS messages are used for account verification, login notifications, and Two-Factor Authentication (2FA)

Security Notifications: Immediate alerts for suspicious login attempts or account changes

Frequency: Messages are sent only when necessary for security purposes or when you initiate 2FA login

Carrier Charges: Standard message and data rates may apply according to your carrier's plan

Opt-Out Options: You can withdraw SMS consent anytime through account settings (note: this may disable SMS-based 2FA)

Secure Provider: SMS services are provided through Twilio, a SOC 2 compliant provider with strict data protection standards

Message Encryption: All SMS communications are transmitted using encrypted channels and contain no sensitive personal data